Returns, exchanges and store credit. $29 a month. No per-return fees, no seats, no contract.
A customer returns portal built on Shopify native store credit and Shopify Shipping. One flat price, every return, every teammate.
Reserve a spot, $29/mo after launch Or email me for early accessLaunching October 2026. First 20 stores get 3 months free.
Three things it does
No workflows to configure, no tiers to unlock. The parts of a returns app that stores actually use.
Customer portal
Shopper enters order number and email, picks the item, and chooses: return for refund, exchange for another variant, or store credit. Store credit is issued as Shopify native store credit on the customer account, so it spends at checkout with no gift-card hacks.
Label via Shopify Shipping
Return labels are bought through your existing Shopify Shipping account at your negotiated rates. Charge the customer, deduct it from the refund, or eat it. Your call, per rule.
Rules you set in 5 minutes
Return window, final-sale tags, restocking fee, who pays the label, auto-approve under a threshold. Exchanges without forcing a return first are included, not gated.
What it costs next to the apps you have probably tried
Public list prices as of September 2026. If we have one wrong, tell us and we will fix it.
| Flat Returns | AfterShip Returns | Loop Returns | |
|---|---|---|---|
| Monthly price | $29 | $19 Essentials, $119 Premium | $155 Essential, $340 Advanced |
| Returns included | Unlimited | 20/mo on Essentials, 100/mo on Premium | Tiered by annual return volume |
| Per-return fee | None | $0.50 each over 20 ($1 over 100 on Premium) | Tier jump, not a per-return fee |
| Team seats | Unlimited | Extra seats billed on top | Included |
| Exchange without forcing a return first | Included | Premium only | Included |
| Store credit | Shopify native store credit | App-managed | App-managed |
| Contract | Month to month, cancel anytime | Month to month | Sales demo and activation code before install |
Sources: AfterShip and Loop listings on the Shopify App Store and 1 to 2 star reviews from merchants (May 2025 to June 2026).
One plan
The price on this page is the price. No usage meter.
- Unlimited returns, exchanges and store credit
- Unlimited staff seats
- Labels through Shopify Shipping
- Shopify native store credit, optional bonus %
- No contract, cancel in one click